Wildberries

Wildberries – like a lifestyle – this is an online store of high-quality, fashionable and not too expensive products for all occasions. The concept of Wildberries is to connect the buyer on the virtual site of the store directly with manufacturers, in order to avoid intermediaries, which means paying from the pockets of buyers for renting retail space and warehouses.

The Wildberries store catalog is formed in cooperation with product manufacturers and customers, thus realizing the perfect balance between supply and demand. In the store catalog you will find the names of more than 4 thousand fashion brands. The product range is updated daily with new items. There are more than 6 million items in total:

• Men’s, women’s, teenage and children’s clothing;
• Footwear;
• Accessories, bijouterie and jewelry;
• Goods for the home, garden and vegetable garden;
• Electronics and home appliances.

How to place an order? It’s very simple: for each user of the Wildberries application, a personal account is created, in which a potential buyer gets access to all application tools in one click:

1. Search – by product name and description. The user can also set up their own search filter by brands, categories, size and height, price or other criteria;
2. Selection – by description, high-resolution photos, ratings and reviews;
3. Order – is issued instantly after confirmation;
4. Cart – collects and summarizes all the contents. Also, the history of searches, orders and purchases of the user is stored in the basket;
5. Call-center – works around the clock, answers customer questions and, if necessary, provides technical or organizational support;
6. Delivery – carried out around the clock, 365 days a year, without holidays and weekends throughout the territory of the Russian Federation, Belarus and Kazakhstan:
   • free of charge – to cities with a million population using our own courier service;
   • for a fee – to the regions using partner courier services.
7. Pickup points. In order to optimize the delivery of goods as close as possible to customers, the Wildberries store is gradually opening new pickup points in the regions of Russia, Belarus and Kazakhstan.
8. Trying on and probation of the purchase is possible only upon delivery by the courier service of the store, or at self-delivery points.
9. Return of goods – possible no later than 3 weeks (21 days) after purchase: the buyer needs to keep the receipt and the original packaging of the goods.
10. Acacia – held every day. Regular customers receive notifications about special offers: sales, bonuses and discounts.

Stylist’s advice. Highly qualified fashion and style specialists follow fashion trends,